FAQ Question

    How do I enroll in Self-Service Password Reset (SSPR)?

Answered By: Bill Harrison
Last Updated: Sep 30, 2021     Views: 1232

Daytona State College’s Self-Service Password Reset (SSPR) can be used to reset forgotten DSC account passwords and unlock locked accounts. This service is fully integrated into Microsoft Office 365 and provides additional functionality such as verifying your identity by the following methods: 

  • Microsoft Authenticator smartphone app (recommended)
  • Text message
  • Phone call
  • Alternate (non-DSC) email address

To enroll you must know your current DSC account password. Enrollment is a one-time event; however, your authentication methods can be updated later if so desired. 

The document and video playlist shown below demonstrates how to enroll in Self-Service Password Reset (SSPR). You may choose a specific video by using the video picker icon in the upper right corner of the playlist,  Choose a specific video from the playlist


Comments (1)

  1. two factor without an option to opt out is COMPLETELY and UTTERLY unacceptible
    by Jeff Rossi on Oct 19, 2021