Answers

If you are home and can't access the library's homepage, there might be several issues.  

1. Try a different browser (Chrome, Firefox, Safari, or Internet Explorer).
2. Clear your cache: view steps here.
3. Clear your cookies: view steps here.

If you still can't access our site and you're using a Windows desktop, you might need to try clearing your DNS cache with the steps below:

• View these steps for Windows or Mac users. 

Most computers clear this every few days, but manually forcing it might help. 

For tech support, call the FalconAid Help Desk at 386-506-3950. 

In the meantime, you can still directly search our online catalog of resources by clicking here.