FAQ Question

    I can't access the library's homepage, help!

Answered By: Cheryl Kohen
Last Updated: May 25, 2016     Views: 57

If you are home and can't access the library's homepage, there might be several issues.  

  1. Try a different browser (Chrome, Firefox, Safari, or Internet Explorer).
  2. Clear your cache: view steps here.
  3. Clear your cookies: view steps here.

If you still can't access our site and you're using a Windows desktop, you might need to try clearing your DNS cache with the steps below:

Most computers clear this every few days, but manually forcing it might help. 

For tech support, call the FalconAid Help Desk at 386-506-3950. 

In the meantime, you can still directly search our online catalog of resources by clicking here.

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